The Conflict and Communication Activity Book

The Conflict and Communication Activity Book: 30 High-impact Training Exercises for Adult Learners by Withers
English | 1 Jun. 2003 | ISBN: 0814471676 | 298 Pages | PDF | 5 MB

"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved.
This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations.

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